Terms of Service

Effective 2026-05-15 · Version 1.2. The canonical source for these Terms is maintained as Markdown in the JobMaster business repository; this page is the published rendering.

1. The agreement

These Terms of Service ("Terms") form a binding agreement between you and 698 053 039 Pty Ltd (ABN 20 698 053 039), an Australian proprietary limited company trading as JobMaster Online ("JobMaster", "we", "us", "our"). By creating a JobMaster account, installing the JobMaster Chrome extension, installing the JobMaster mobile app, or paying for a JobMaster subscription, you accept these Terms. If you do not accept them, do not use the Service.

You confirm that you have read and understood our Privacy Policy, which forms part of these Terms.

2. Definitions

• "Service" means JobMaster, including the marketing website at jobmaster.com.au, the SaaS web application at app.jobmaster.com.au, the JobMaster Chrome extension, and the JobMaster mobile app.
• "Content" means the resume, cover letter samples, profile facts, writing-style notes, search keywords, rules, common application answers, and any other material you provide to the Service.
• "Generated Output" means any draft resume, draft cover letter, match score, or other text the Service produces using AI on the basis of your Content and a job description.
• "Listings" means job postings JobMaster fetches from public sources (Seek and LinkedIn) and presents to you in the Service.
• "Subscription" means a paid plan you purchase through Stripe to use the Service.

3. The Service

JobMaster is a software tool. It searches public job listings, scores them against a profile you provide, generates draft resumes and cover letters using AI, and helps you organise the roles you are pursuing in a pipeline.

JobMaster does not:

• Apply to jobs on your behalf, submit applications, or fill in employer forms
• Represent you to any employer, recruiter, or agent
• Guarantee a job, an interview, a response, or any other outcome
• Warrant that any Listing is current, accurate, lawful, or genuine
• Provide career advice, immigration advice, employment-law advice, or any other professional advice

You remain the applicant of record for every job you pursue. You are responsible for reviewing any Listing and any Generated Output before relying on it or sending it to an employer.

4. Eligibility and your account

To use the Service you must:

• Be 16 years of age or older
• Be physically located in Australia and an Australian resident or hold a valid Australian work right
• Provide accurate information at sign-up and keep it current
• Use a single account for one human; you may not share credentials, sell access, or operate the Service on behalf of others

You are responsible for activity under your account. Notify us at contact@jobmaster.com.au if you suspect unauthorised access. We may suspend or terminate accounts that breach this section, as set out in section 15.

The free starter month and the paid Subscription (whether monthly at $39 AUD or yearly at $249 AUD) are available only to people who satisfy this section. If you sign up from outside Australia or while under 16, your access may be terminated and your data deleted.

5. Subscription, billing, and taxes

• All prices are in Australian dollars (AUD).
• The Subscription is offered at $39 AUD per month or $249 AUD per year, billed in advance and auto-renewing on the same calendar day of the relevant cycle.
• The first 30 users accepted into the active JobMaster Beta cohort (the "active" tier of the waitlist at jobmaster.com.au/beta) receive their first month of the Subscription free, in exchange for honest feedback, a detailed testimonial, and a public rating. The free month begins on first sign-in to the JobMaster app and runs for 30 days. After the free month, as a thank you, you receive a 50% discount code that applies to the monthly rate until you cancel ($19.50 AUD per month instead of $39), and you complete a Stripe checkout to continue.
• Stripe processes all card payments. We do not see, store, or process your card data.
• If a renewal payment fails, we will retry and email you. After 14 days of failed retries, we will suspend the Subscription until payment is restored.
• We may change pricing for new billing cycles. Existing subscribers will be notified by email at least 30 days before a price change takes effect. If you do not accept the new price, you may cancel before the change applies and continue at the old price for the remainder of your current billing cycle.

6. Cancellation and refunds

• You may cancel your Subscription at any time from your account settings in the SaaS app or by emailing contact@jobmaster.com.au.
• Cancellation stops the next renewal. Your current paid period stays active until its end.
• We do not issue refunds for partial months in the ordinary course.
• Where you have a right to a remedy under the Australian Consumer Law (see section 16), that right is not affected by this section.
• Full detail is in our Subscription Policy.

After cancellation we delete your account, profile, generated documents, and job-pipeline data within 30 days, as set out in our Privacy Policy.

7. Your Content

You keep ownership of your Content. By giving it to JobMaster you grant us a non-exclusive, royalty-free licence to host, store, copy, reformat, and process your Content only as needed to operate the Service for you. The licence covers, for example, sending the relevant parts of your Content to the AI provider that produces a Generated Output, displaying your Content back to you in the SaaS app, and including it in the Generated Output you can download.

The licence terminates automatically when you delete the Content from the Service or close your account, except that we may retain a copy in routine backups for up to 35 days while those backups age out, and we may retain anything we are required to keep by law (such as billing records). Backups are not accessible to other users and are not used to operate the Service.

We do not train AI models on your Content. We do not licence your Content to advertisers, employers, recruiters, or any other third party. The full list of processors who handle your Content is in section 7 of the Privacy Policy.

You warrant that your Content is yours to share, does not infringe anyone's intellectual property or privacy, and complies with the law.

7a. Testimonials and feedback

If you give us a testimonial, review, rating, case study, screenshot, or other promotional feedback about JobMaster (for example, as part of the JobMaster Beta offer described in section 5), you grant us a non-exclusive, royalty-free licence to use, reproduce, and display that feedback on the JobMaster website, in marketing material, and on social media, with attribution by first name and last-initial unless you ask us to attribute it differently or to anonymise it.

This licence is revocable. If you ask us in writing to stop using your feedback, we will remove it from any surface we control within a reasonable time, typically within 14 days. We will not pay you for testimonials or feedback unless we have agreed otherwise in writing.

8. Generated Output

Generated Output is produced by third-party AI models on the basis of your Content and a public job description. JobMaster has no editorial role in any individual Generated Output beyond selecting the model and templating the prompt.

Generated Output is a draft. It may contain errors, omissions, fabricated employment dates, misattributed achievements, hallucinated qualifications, or claims that do not apply to you. Before you send any Generated Output to an employer, read it, correct it, and confirm everything in it is true. JobMaster does not warrant that Generated Output is accurate, complete, original, fit for any purpose, or free from infringement.

You may use, edit, store, print, and submit Generated Output for the purpose of pursuing employment. You may not on-sell Generated Output as a service to third parties or feed Generated Output into a competing AI training set.

9. Listings and third-party content

Listings shown in the Service are fetched from public sources by an automated process operated by JobMaster (described in section 11 of the Privacy Policy). The act of fetching is performed by JobMaster; you are not authorising or instructing it, and you are not responsible for any consequences of it under those sources' own terms of use.

Listings are provided to you for personal use to help you decide where to apply. JobMaster does not warrant that a Listing is current, accurate, complete, lawful, genuine, available to you, or that the employer will respond.

Some Listings may contain third-party trade marks, logos, or copyrighted material. Those rights belong to their owners. JobMaster does not claim ownership of Listings.

9a. Notice of intellectual property infringement

If you are an intellectual-property rights-holder and you believe that material in the Service (including a Listing, a Generated Output displayed by us, or content posted on our marketing site) infringes your rights, please send us a written notice at contact@jobmaster.com.au with the subject line "IP infringement". The notice should contain:

• Your name, role, and contact details
• A description of the rights you hold and how you hold them (for example, copyright, registered or unregistered trade mark)
• A description of the material you say is infringing and where in the Service it appears (a link or screenshot is ideal)
• A statement that you have a good-faith belief that the use is not authorised by you, your agent, or the law
• A statement that the information in the notice is accurate, and (where you are not the rights-holder yourself) that you are authorised to act on the rights-holder's behalf

We will acknowledge your notice within 5 business days and aim to resolve it within 15 business days. Where we agree the material is infringing, we will remove or disable it as soon as practicable. We may, in our discretion, give the person who posted the material an opportunity to respond before we act, except where the alleged infringement is plainly correct or where waiting would cause unreasonable harm.

We may suspend or terminate the account of any user who repeatedly infringes the intellectual property rights of others.

9b. Links and third-party services

The Service contains links to third-party sites (such as Seek and LinkedIn job pages, and the privacy or terms pages of our sub-processors) and uses third-party services to deliver the Service (as listed in the Privacy Policy). We are not responsible for the content, terms, or privacy practices of those sites or services. Your use of them is subject to their own terms.

10. Acceptable use

You will not:

• Use the Service to apply for a role you are not legally eligible to hold
• Submit a Generated Output you know to be false in a material respect
• Submit Content that is not yours or that you do not have permission to use
• Reverse-engineer, decompile, extract data from, or copy the Service
• Bypass billing, rate limits, authentication, or other access controls
• Use the Service to send spam, to phish, to defame, to harass, or to break any law
• Share account credentials, resell access, or operate the Service on behalf of others as a service
• Use the Service to build, train, or evaluate a competing product

We may suspend or terminate your account immediately for a serious or persistent breach of this section.

11. Browser extension

The JobMaster Chrome extension is an optional companion. By installing it you accept that:

• It runs in your browser only on *.seek.com.au, *.seek.com, *.linkedin.com/jobs, app.jobmaster.com.au, and securetoken.googleapis.com
• It reads the visible job posting on a Seek or LinkedIn job page when you click "Add to JobMaster", or automatically while you browse such pages if you have enabled "auto-add" mode
• It does not autofill applications, read passwords or form fields, or act on your behalf
• It is read-only and does not modify the pages it reads
• You may uninstall it from chrome://extensions at any time

The extension's privacy disclosures are part of the Privacy Policy.

12. Mobile app

The JobMaster mobile app is a read-only companion to the SaaS app. You cannot upload Content, change your profile, or submit applications from the mobile app. The mobile app is distributed under the Apple App Store and Google Play licence terms in addition to these Terms. If a conflict arises between these Terms and the store's terms in respect of the app, the store's terms govern only as they apply to the app on that platform.

13. Privacy

Your privacy is governed by our Privacy Policy, which we treat as part of these Terms.

14. Intellectual property

All right, title, and interest in the Service (including the website, the SaaS app, the extension, the mobile app, the source code, the design system, the JobMaster name, the logos, the documentation, and the prompt templates) belong to JobMaster or our licensors. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms while your account is in good standing.

You keep ownership of your Content (section 7). You grant JobMaster the licence in section 7. Generated Output is yours to use within the limits of section 8.

15. Suspension and termination

• By you: you may terminate this agreement at any time by cancelling your Subscription and deleting your account in the SaaS app.
• By us for cause: we may suspend or terminate your account immediately if you breach these Terms in a material way, if your continued use creates risk for us or for other users, or if we are required to do so by law.
• By us for convenience: we may terminate this agreement on 30 days' notice (for example, if we decide to wind down the Service). If we do, we will refund any prepaid Subscription amount covering the period after termination.

Termination ends your right to use the Service. The following sections survive termination, by their nature: section 7 (Your Content licence, including the backup grace period and the testimonial licence), section 8 (Generated Output), section 9 (Listings, IP notices, third-party links), section 14 (Intellectual property), section 16 (Australian Consumer Law), section 17 (Disclaimers and limitation of liability), section 18 (Indemnity), and section 20 (Governing law and jurisdiction).

16. Australian Consumer Law

Our supply of the Service to you may come with statutory consumer guarantees under the Competition and Consumer Act 2010 (Cth) Schedule 2 (the Australian Consumer Law) that cannot be excluded, restricted, or modified by agreement. Nothing in these Terms excludes, restricts, or modifies the application of any such guarantee, the exercise of any right or remedy available under the Australian Consumer Law, or any liability we have for failing to comply with such a guarantee.

If the Service fails to meet a consumer guarantee, you are entitled to the remedies set out in the Australian Consumer Law. Where we are permitted to do so, our liability for failure to comply with a consumer guarantee is limited (at our option) to:

• Re-supplying the Service, or
• Paying the cost of having the Service re-supplied

17. Disclaimers and limitation of liability

Subject to section 16:

• The Service is supplied "as is" and "as available". We do not warrant that the Service will be uninterrupted, error-free, secure, free from harmful components, or that any Listing or Generated Output is accurate, current, complete, or fit for a particular purpose.
• We are not liable for any indirect, special, incidental, consequential, or punitive loss, or for any loss of profits, revenue, opportunity, business, goodwill, data, or anticipated savings, however caused.
• Our total aggregate liability to you in connection with the Service in any 12-month period is limited to the Subscription fees you actually paid us in that period.
• We are not liable for the acts or omissions of any third party, including any AI provider, hosting provider, payment processor, email provider, employer, recruiter, job board, or any user.

These limits apply to the maximum extent permitted by law. They do not limit any right or remedy you have under the Australian Consumer Law.

18. Indemnity

You agree to indemnify, defend, and hold JobMaster harmless from and against any claim, demand, loss, liability, cost, or expense (including reasonable legal costs) arising out of or connected with:

• Your breach of these Terms
• Your Content (including any claim that your Content infringes a third party's rights)
• Your submission of any Generated Output to a third party (including any claim that the Generated Output is inaccurate, misleading, or infringing)
• Your use of the JobMaster Chrome extension on any third-party site, including any claim by that site or its operators that your use of the extension breaches their terms
• Your unlawful use of the Service

This section does not require you to indemnify JobMaster for any liability that JobMaster has under the Australian Consumer Law that cannot be excluded by agreement.

19. Force majeure

Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including acts of God, fire, flood, earthquake, pandemic, government action, war, terrorism, civil disturbance, labour disputes, internet outages, or failure of a third-party service we rely on. Sections 5 (billing) and 16 (Australian Consumer Law) are not affected.

20. Governing law and jurisdiction

These Terms are governed by the laws in force in Victoria, Australia. You and we submit to the exclusive jurisdiction of the courts of Victoria (including the Supreme Court of Victoria, with appellate jurisdiction). Nothing in this section limits a right you have to bring a small-claims action in your local jurisdiction where the law allows.

21. Changes to these Terms

We may change these Terms from time to time. The current version, with its effective date and version number, is at jobmaster.com.au/terms. For changes that materially reduce your rights or expand your obligations, we will email active subscribers at least 14 days before the change takes effect. Your continued use of the Service after a change takes effect is acceptance of the new Terms. If you do not accept a change, cancel your Subscription before it takes effect.

22. General

• Assignment. You may not assign or transfer your rights under these Terms without our written consent. We may assign these Terms to an affiliate or to a successor in connection with a sale of the JobMaster business, on notice to you.
• Severability. If any part of these Terms is held to be invalid or unenforceable, the rest remains in force.
• Entire agreement. These Terms, the Privacy Policy, and the Subscription Policy are the entire agreement between you and JobMaster about the Service. They supersede any prior version of these Terms and any other communications about the same subject matter.
• No waiver. Our failure to enforce a right is not a waiver of that right.
• Notices. We may give notices to you by email to the address on your account or by posting them in the SaaS app. You may give notices to us by email to contact@jobmaster.com.au.
• Headings. Headings are for convenience only and do not affect interpretation.

23. Contact

Questions about these Terms:

• Email: contact@jobmaster.com.au

The operator of JobMaster is 698 053 039 Pty Ltd (ABN 20 698 053 039), trading as JobMaster Online. Our registered office is on the public ASIC register and can be retrieved by searching the ACN 698 053 039 at connectonline.asic.gov.au.