Terms of Service

Last updated 2026-05-10. Interim version pending review by Australian commercial counsel. Where this version is silent or unclear, the Australian Consumer Law and the more user-favourable interpretation apply.

1. The deal

By creating a JobMaster account, paying for a JobMaster product, or using the Standalone Local desktop application after a licence purchase, you agree to these terms. If you do not agree, do not use the Service.

2. What we provide

JobMaster is a software service that searches public job listings, scores them against a profile you provide, generates tailored resumes and cover letters using AI, and helps you track applications through a pipeline. We do not apply to jobs on your behalf, do not guarantee any job outcome, and do not warrant that any listing is accurate or current.

3. Your account

You must be 18 or older. You provide accurate information at sign-up and keep it current. You are responsible for activity under your account; share credentials at your own risk. Notify us if you suspect unauthorised access.

4. Pricing and billing

• All prices are in Australian dollars (AUD), inclusive of GST where applicable.
• The Standalone Local tier is a one-time licence purchase: AU $100, lifetime updates included.
• The Online (SaaS) tier is a monthly subscription: AU $50, billed in advance, auto-renewing on the same calendar day each month.
• The Local Premium tier is a one-time purchase plus a monthly subscription for the cloud-sync layer.
• Stripe processes all card payments. We do not store full card details.
• If a renewal payment fails, we will retry and email you. After 14 days of failed retries, the subscription is suspended.

5. Cancellation

You can cancel a subscription at any time from your account settings. Cancellation takes effect at the end of your current paid period; we do not pro-rate mid-period cancellations except as required by law or our Refund Policy. The Standalone Local licence is yours forever; cancelling Local Premium does not remove the local app.

6. Acceptable use

You will not:

• Use the Service to apply for jobs you are not legally eligible to hold.
• Submit content you do not own or have permission to use.
• Reverse-engineer, copy, or redistribute the Service.
• Attempt to bypass billing, rate limits, or access controls.
• Use the Service to send spam, phish, defame, harass, or break any law.
• Share credentials with multiple people. One account, one human.

7. Your content

The resume, cover letter, profile, and any other material you provide (your "Content") remains yours. You grant us a non-exclusive licence to process your Content as needed to run the Service: storing it, sending the relevant parts to your chosen AI provider on your instruction, and displaying it back to you. We do not use your Content to train models.

8. AI-generated output

Resumes, cover letters, and other text JobMaster generates are produced by third-party AI models. They reflect your inputs and are intended as drafts. You are responsible for reviewing every output before submitting it to an employer; we do not guarantee accuracy, completeness, or fitness for any particular role.

9. Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Where the Service fails to meet a consumer guarantee, you are entitled to the remedies set out in the law. Nothing in these terms limits or restricts those rights.

10. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim arising out of or related to the Service is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, special, consequential, or punitive damages, including lost wages, lost job opportunities, or lost time. Nothing in this clause limits liability that cannot be limited by law.

11. Termination by us

We can suspend or terminate your account if you breach these terms, abuse the Service, or use it in a way that creates legal risk for us or other users. Where reasonably possible we will notify you first and give you a chance to fix the breach. On termination, your data is deleted as described in the Privacy Policy.

12. Changes to the Service

We may improve, change, or discontinue features. Material changes that affect a paid tier will be announced at least 14 days in advance to active users. If a change materially reduces value of an active subscription you can cancel and we will refund the unused portion of the current period.

13. Governing law

These terms are governed by the laws of New South Wales, Australia. Any dispute is resolved in the courts of that jurisdiction, without prejudice to your rights under the Australian Consumer Law.

14. Contact

Questions about these terms: contact@jobmaster.com.au.