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Subscription policy

Subscription Policy

JobMaster is a subscription, billed monthly or yearly. You can cancel at any time. Your account will run for the remainder of the paid term. You can request account and data deletion at any time. Here is the full story.

Effective 2026-05-13. This policy supplements section 6 of the Terms of Service and is in addition to your statutory rights under the Australian Consumer Law, which we cannot exclude.

Subscription terms

JobMaster is offered as a subscription, billed at $39 AUD per month or $249 AUD per year. Monthly billing runs on the same calendar day each month, on the date you first subscribed; yearly billing runs on the same calendar day each year. Your subscription renews automatically until you cancel.

Cancelling

You can cancel at any time from your account billing settings at app.jobmaster.com.au, or by emailing contact@jobmaster.com.au. Cancellation stops the next renewal. Your current paid period stays active until its end. Your data is deleted within 30 days of cancellation.

Refunds

We do not issue refunds for partial months. If you cancel mid-month, your account stays active until the end of that paid period, then closes. No further charges. Your rights under the Australian Consumer Law are not affected by this policy (see below).

Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. If the Service has a major problem (it doesn't do what we said it would, is unsafe, or is significantly different from the description) you are entitled to a refund or replacement of your choice and compensation for any reasonably foreseeable loss. For minor problems, we will repair, replace, or refund at our discretion within a reasonable time. Nothing in this Subscription Policy limits or restricts your statutory rights.

How to raise an issue

Email contact@jobmaster.com.au with the email address on your account and a short description of the problem. We aim to respond within one or two business days during Australian business hours.